Hospitality Ticketing Assistant
Job No:
AGPC251
Location:
Melbourne
The Australian Grand Prix Corporation (AGPC) is responsible for staging two iconic international events, the Formula 1® Australian Grand Prix in Melbourne and the Australian Motorcycle Grand Prix in Phillip Island. We are internationally recognised and respected leaders in sport.
"Our people at AGPC" are a group of passionate and talented people who work hard year-round to make these events possible. We have different specialist departments working towards a clear common goal - providing Melbourne and Victoria with world-class international events.
At AGPC, we enjoy working on the best of sport, events and entertainment. Our fun and dynamic environment means our employees are constantly surrounded by unique experiences as well as a high-performing team of innovators, and we need one more.
At AGPC, we enjoy working on the best of sport, events and entertainment. Our fun and dynamic environment means our employees are constantly surrounded by unique experiences as well as a high-performing team of innovators, and we need one more.
We have an exciting opportunity for a Hospitality Ticketing Assistant to join our Sales Operations team on a short-term contract basis in preparation for the Formula 1® Australian Grand Prix 2023. This is a contract role which will conclude in April 2022.
Reporting to the Sales Operations Manager, you will successfully manage & deliver the Hospitality Ticketing Experience at the Formula One Australian Grand Prix.
The primary focus of the role will be:
- To successfully manage the Hospitality Ticketing function, and provide a best-in-class customer experience for our hospitality customers
- Manage the distribution of Hospitality Tickets to suites on event days
- Manage the Mobile Ticket Distribution via Ticketmaster
- Order and Manage Collateral with the Sales Operations Manager & Hospitality Ticketing Officer
- Troubleshoot customer issues on Ticketmaster in the leadup to, and at-event
- With the Sales Operations team, be available at the Gate 1 Hospitality Ticket Entrance for on-the-spot troubleshooting
- Work with the Venue Operations team to ensure a smooth ingress for hospitality customers
To succeed in this role, you will have:
- Equivalent experience at other major events will be required
- Excellent organisational skills, and high attention to detail
- Ability to manage and work as part of a team
- Ability to learn quickly
- Formal qualification in event/sport management favourable
- Experience with the Archtics Ticketmaster system favourable as well, but not mandatory as training will be provided
To view the full position description please click here
If this sounds like you, we would love to hear from you today.
AGPC embraces flexible work arrangements and we celebrate and harness diversity, considering it a competitive advantage.
We are an equal opportunity employer and encourage applications from people of all diverse backgrounds.
Our organisation promotes the safety, well-being and inclusion of all our consumers including children and appropriate rigorous reference and background checks will be undertaken.