Product and Ticketing Specialist

The Australian Grand Prix Corporation (AGPC) is responsible for staging two iconic international events, the Formula 1® Australian Grand Prix in Melbourne, and the Australian Motorcycle Grand Prix in Phillip Island. We are internationally recognised and respected leaders in sport.

Our people at AGPC are a group of passionate and talented people who work hard year-round to make these events possible. We have different specialist Departments working towards a clear common goal - providing Melbourne and Victoria with world-class international events.

At AGPC, we enjoy working on the best of sport, events, and entertainment. Our fun and dynamic environment means our employees are constantly surrounded by unique experiences as well as a high-performing team of innovators, and we need one more.

We have two new exciting opportunities for passionate Product and Ticketing Specialists to join our Marketing and Experience Department. 

Reporting to the Manager – Product and Ticketing, the Product and Ticketing Specialist is responsible for compiling, maintaining, reporting on ticketing builds, the operational planning and facilitation of various products for the Formula 1 Australian Grand Prix and Australian Motorcycle Grand Prix events, meeting and exceeding ticketing sales and responding to customer service enquiries through email and phone.

This is a full-time permanent role.

To succeed in this role, you will have:

• Minimum 2-3 years’ experience in project management or product development.
• Strong customer service and sales skills with the ability to upsell and influence.
• Mature minded, and able to interact confidently with people at all levels.
• Excellent written and verbal communication skills.
• Effective self-management, including the ability to prioritise, meet deadlines and time management.
• Strong understanding of CRM applications and ticketing reporting.
• Experience and efficiency in excel and keen eye for attention to detail.
• Strong knowledge of ticketing systems (Ticketmaster Archtics preferred but not required)
• Flexibility of working hours (to suit the varying time schedule and seasonal priorities)

To view the full position description, please click here.

AGPC is committed to promoting and maintaining a diverse workforce and an inclusive workplace by encouraging a culture of respect, dignity and openness to other’s differences and perspectives. We welcome applicants who bring their whole and true self to work regardless of gender identity or sexual orientation, race, age, disability status, or family and caring responsibilities.

If your application proceeds to the interview stage, a member of our team will discuss any assistance or adjustments you require to participate in the interview process.